100% secure shopping and payments 100% secure shopping
and payments
30 days money back guarantee 30 days money
back guarantee
5 star rating on Trusted Shops 5 star rating on
Trusted Shops
10 year guarantee on standard doors 10 year guarantee
on standard doors
UK delivery in 4-6 days UK delivery
in 4-6 days

Delivery Information

Areas covered:

We deliver to postcodes in the mainland United Kingdom. This excludes Northern Ireland, Isle of Man and Channel Islands.

Additionally, remote Scottish locations may be charged more for delivery - if you live in one of these areas, please call first before ordering.


Delivery charges

Doors and joinery items (excluding ironmongery and metal doors) - £45 for 1st item in your order and £5 for any additional item, up to a maximum of £99.

Charges for delivery of door sets such as room dividers, folding sets or front door sets with side panels are calculated based on a number of standalone components included in the set (doors, panels, frame sets etc.) up to a maximum of 5 items, costing up to a maximum of £65.

Ironmongery – Flat £15 charge for any number of ironmongery products in the order.

Metal Doors - Flat £90 charge for any number of doors/sidelights/toplights in the order.

 

How does it work – Deliveries explained

Doors and joinery items – Your order is despatched within 1 working day (subject to stock availability). The delivery is conducted by a specialist nationwide carrier of heavy goods, who will contact you in advance to arrange a suitable delivery date. The total time from order to delivery should not exceed 3-6 working days.

Please note: Goods need to be checked carefully upon arrival and any faults, damages or errors must be noted clearly on the delivery note and reported to us immediately. Please do not sign the delivery note until you inspect the goods thoroughly.

Ironmongery – these items are always sent separately to doors and joinery using Next Day Parcel Delivery service and should arrive in maximum 2 working days from order. Parcel deliveries are not pre-arranged in advance. If there is no one at the address to receive the parcel, a calling card will be left to arrange the delivery for another day.

Check our Terms and Conditions for information about Returns, Cancellations, Refunds and Guarantees.