Payment methods – We accept all Visa, Maestro, Mastercard credit and debit cards for online or over the phone payments. For alternative forms of payment (paying cash in bank, bank transfers etc) please contact our customer service department.
How does it work (payment processing explained) - All orders placed online require credit or debit card payment and are processed through Worldpay for security checks (3D Secure). At the point of placing the order, the card details (not funds) are being taken for security checks against fraudulent transactions, which may take up to 48 hours. We take online security very seriously and reserve the right to cancel any order which does not pass our stringent security checks. While this takes place, your order will be checked by our staff for stock availability and product specification. Once your card details have successfully passed all security checks your order will be processed immediately.
Refunds – Refunds are processed through the same payment system used to pay for the order. Please read our Terms and Conditions for information about our refund policy.